HostGTPro: 30-Day Money-Back Guarantee
At HostGTPro, we’re committed to your satisfaction with our shared hosting services. That’s why we offer a straightforward 30-day money-back guarantee on eligible new shared hosting plans. You get full access from day one, and if you’re not completely satisfied within the first 30 days, we’ll refund your hosting fees—no hassle.
Key Features of the Guarantee
- Full refund on hosting fees — Request a full refund of your initial hosting payment if canceled within 30 days of activation.
- Immediate full access — Enjoy all features of your chosen shared hosting plan right after payment and activation.
- Exactly 30 calendar days — The guarantee period starts on the date of account activation and runs for 30 consecutive days.
- One guarantee per customer — Limited to one money-back guarantee per customer or account, at our sole discretion.
What’s Covered
The 30-day money-back guarantee applies to the base fees of your selected shared hosting plan, including:
- Unlimited websites (based on plan limits)
- SSD storage and unmetered bandwidth
- Free basic SSL certificates
- cPanel control panel
- One-click application installs
- Standard email accounts (if included in the plan)
- Courtesy daily backups
- Standard support access
What’s Not Covered
Certain services and add-ons are non-refundable and excluded from the guarantee:
- Domain registration, renewal, or transfer fees
- Premium SSL certificates
- Dedicated IP addresses
- Priority or premium support upgrades
- Third-party add-ons
- Professional/business email services (unless explicitly bundled)
- Professional website migration or advanced backup restoration
Note: The 30-day money-back guarantee applies exclusively to shared hosting plans. It does not cover VPS, dedicated servers, reseller hosting, or standalone add-ons.
How the Guarantee Works
1. Sign Up and Pay
Visit our ordering page, select a shared hosting plan, provide payment details, and complete the purchase. Your card will be charged for the full billing cycle.
2. Instant Activation
Your hosting account and services activate immediately after successful payment.
3. Test for 30 Days
Use the service fully, just like any paid customer.
4. At the End of the Period
- If you request a refund within 30 days, we’ll process a full refund of hosting fees and cancel your account (all content will be removed).
- If no refund is requested, your subscription continues and auto-renews at the end of the billing cycle.
How to Request a Refund
To claim your refund within the 30-day period (no questions asked):
- Log in to your Client Area
- Open a billing support ticket requesting a refund, or
- Email billing@hostgtpro.com with your account details and refund request
Refunds are typically processed within 5–7 business days after approval.
Important Policies
- Automatic Renewal — Services auto-renew at the end of each billing cycle unless canceled at least 5 days before the next billing date.
- No Refunds After 30 Days — Once the guarantee period ends, all payments are non-refundable with no prorated credits for partial use (except where required by law).
- All terms are governed by our Terms of Service and Acceptable Use Policy.
Frequently Asked Questions
Do I need to provide a reason for the refund?
No—simply request it within 30 days, and we’ll process it promptly.
No—simply request it within 30 days, and we’ll process it promptly.
What happens to my data if I get a refund?
Your account will be canceled, and all hosted content will be permanently removed.
Your account will be canceled, and all hosted content will be permanently removed.
Can I add services during the guarantee period?
Yes, but non-covered add-ons (e.g., domains, premium SSL) are billed separately and non-refundable.
Yes, but non-covered add-ons (e.g., domains, premium SSL) are billed separately and non-refundable.
Does the guarantee apply to renewals or upgrades?
No—it covers only new eligible shared hosting purchases.
No—it covers only new eligible shared hosting purchases.
Ready to experience HostGTPro with zero risk?
Start your shared hosting plan today and see the difference—our support team is here to help every step of the way!
Start your shared hosting plan today and see the difference—our support team is here to help every step of the way!
